DELIVERY/COLLECTION & RETURNS
We have two delivery options which are:-
Standard Delivery which can be expected between 3-5 working days at a cost of £3.95
Express Delivery which can be expected between 1-3 working days at a cost of £4.95
Free Standard delivery will apply on orders over £50
Click & Collect
We offer a free click and collect service available from the same day.
You must wait for notification before picking up your order.
Your order confirmation and ID will be needed for pickup.
Pick up hours: Monday-Friday 09:00 - 17:00 and Saturday-Sunday 11:00 - 16:00.
Whilst we hope that you love your new buys, we understand that at times you may wish to return an item. We are happy to accept most returns within 14 days from the date you received it.
You must email us at firstname.lastname@example.org within 3 days of receiving your order to start a return.
If your return is accepted we will send you instructions on how and where to send your package.
You will be liable for the costs to return the item(s) and are responsible in ensuring the package gets back to us.
Upon inspection of the returned item(s), they must be in a condition that allows us to sell in the same resalable condition. Any returned item(s) must be sent back in its original, as new, unworn condition, free of any odour or stains and in its original packaging with all labels still intact and undamaged.
If the above conditions have been met, a refund will be processed via the original payment method within 7days. Please note this will not include the cost of the original postage.